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FAQ

How do I make a payment to you?

 

we can accept your deposit online in the form of an Interac e-Transfer, or through PayPal.  For an Interac e-Transfer, simply choose your bank below and follow the steps to send your deposit to  Want to send your deposit using PayPal? Go to this page, and send your deposit to  A receipt will be automatically generated and sent to you regardless of whichever method of payment you choose. 

Want more information about how Interac e-Transfers work? Watch this video below:

 

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Does Pair of Medics First Aid teach outside of their classroom?

Yes. We request that there be a minimum group of 6 or more students, if you would like training at your job site or location.

Some courses have specific room requirements, so please contact our office to discuss your needs. Please choose your closest location: Port Alberni.250.724.2273 or Port Hardy.250.230.3559

We are open Monday to Friday from 9:00 am to 5:00 pm PST.

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Do you offer corporate or group discounts?

Yes, Pair of Medics First Aid is happy to offer corporate or large group discounts.

Private groups or companies with 10+ registrants will qualify for a discount.

Please phone our office. Please choose your closest location: Port Alberni.250.724.2273 or Port Hardy.250.230.3559

We are open Monday to Friday from 9:00 am to 5:00 pm PST.

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When do I have to pay for course registrations?

In order to ensure that the scheduled courses do not get cancelled, Pair of Medics First Aid requires payment of fees are made a minimum of 1 week before the course start date. This will guarantee your spot in the classroom will be held and also helps us avoid course cancellations.

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Is there an exam at the end of the course?

Yes, all of our courses have a multiple choice exam at the end of the course.

A minimum grade of 70% must be achieved on both practical and written evaluations to be successful in our classes, as per the Canadian Red Cross policy.

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What happens if I fail a course?

Students whom are unsuccessful in a course can sit through a whole course again at no additional charge. Students are only permitted to sit in on one free session.

However, a $25 exam fee will apply.

If they are unsuccessful the second time, they will be required to take the course again at regular course fees.

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Is there parking at your classroom?

Yes, there is plenty of parking at both of our classroom locations, situated at the Thunderbird mall in Port Hardy, B.C. and at our Port Alberni location as well.

If we bring the classroom to your workplace or group, parking may be of limited space and is subject to the availability of the facility.

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Testimonials

  • "Thorough, good feedback and clear instruction"

    • Suzanne Hirvonen
  • "I really enjoyed this course, as I have taken many first aid training courses across Canada, this has been one of the best.  I felt very informed and enjoyed their in-depth training.  They have paired their hands on field experience with the course material perfectly.  I haven’t left a first aid course more prepared as I am now. Thank you."
    • Kris Ritter
  • "First hand experience and knowledge given is extremely helpful.  Best First Aid course I have taken."
    • Nicole Mackay (MacKay Whale Watching LTD)
  • "Chris and Carla were very experienced and professional instructors who made this very important course engaging and interesting."
    • Twyla Roscovich (Ocean Films)
  • "They obviously care deeply about 1st response and bring lots of real world grit and passion to their teaching."
    • Paul H Ross
  • "Easy to understand and logical."
    • Teacher at North Island Secondary
  • "I found this course to be “user friendly” and applicable to my needs."
    • Teacher at North Island Secondary
  • "This course was very pertinent to my job description.  Common sense and applicable to real life situations."
    • Teacher at North Island Secondary
  • "The instructor, Chris, was very knowledgeable and was able to give lots of real-life examples of situations he had been in."
    • Teach at North Island Secondary
  • "If ever my family or I have an emergency situation, I would hope that Chris was our paramedic. What a knowledgeable attendant and instructor. Bravo."
    • Teacher at North Island Secondary
  • "Chris was a fantastic instructor.  He made learning first aid and CPR fun, exciting and entertaining."
    • Selena Coutts